Kyles have a number of stockists around the UK, and internationally (in Canada, South Africa and Spain) but I wanted to go straight to the source so visited their main showroom in London. I rang up a few days before to make an appointment for a bridal consultation and off I went.
The store itself has a main showroom in addition to a more private "bridal lounge" downstairs, although on the day I attended it got a little crowded as there were quite a few brides + their entourages picking out jewellery.
The owner, Nisha was very friendly and we had a little chat about which pieces I liked before trying some on with my the top of my wedding outfit. The first thing I told her was that I wanted a shingar patti (see hairpiece in photo below), which I'd seen on the catwalk and fallen in love with.
After choosing the shingar patti, Nisha worked her way down suggesting which earrings and necklace would complement the look. Once those were sorted I got a bit carried away and started to pick up all other kinds of jewellery pieces they had...at which point Nisha suggested 4 pieces would be enough (shingar patti, necklace, earrings, bracelet) - otherwise with my petite features I'd drown in it all!
I listened to her suggestion and stopped there, happy in the knowledge that this wasn't the kind of shop where they'll sell you everything they possibly can even if it doesn't look right :)
With all the designs chosen, colours and plating were next on the agenda. Nisha went through each piece noting down the colours I wanted each stone to be. I was very impressed with how thorough and professional the whole process was, it gave me a lot of confidence in that I'd be getting exactly what I had picked in store.
If all of that wasn't enough to put a smile on my face, there were two more little things that made Kyles stand out from your average jewellery store.
1) I got a matching hair-slide for free because I had bought a 3-piece set. It wasn't intended to be worn on the wedding, but it was something I could wear with the jewellery when I wore it again afterwards.
2) The shingar patti was made in such a way that if I took it back to the store after the wedding, it could be turned into a necklace and a tikka.
It took about 3 weeks for my order to be ready, and I was very pleased with what I received!
Now for anybody who's a bit curious...here's a lil photo of my set - necklace and earrings in the box, armband on the left, hair slide on the right and shingar patti in the middle.

I definitely didn't go for the traditional bridal look, and this should give you a clue about my wedding outfit!
Kyles do have pieces that suit brides who want to go for a heavier more traditional look with their jewellery and the service you receive instore is exceptional!